• The T&M flat rate is $180.00 per hour $250.00 minimum.
• Telephone Support flat rate is $150 per hour 1/2hr. minimum
• Per incident rate is $300.00 or 5 incidents for $1,250.00
• On-Site, after hours support is an additional $150.00
• Local travel charge of $35 applies for 20-39 miles & $75.00 over 40 minutes or 40 miles, and $150.00 over 80 miles.
  (maximum 120 miles) 2hr. minimum.

Contract rates vary based on the hours purchased.

• Bulk Rate Agreements are from $125 - $150, 
  Minimum 10 hours.
• Annual Agreements are from $120 - $140, 
  Minimum $600 per month.
• On-Site, after hours support is an additional $150.00

Cost of materials or extended travel are not included in any billing rate and will be charged separately.

Quick Telephone Support Agreement