Technical Support Options
Choose Time & Materials, or Pre-paid
Support Agreement. |
Time and Materials support is an on-demand
service for existing customers.
Billed at standard rates for time
and standard markup for products.
Pre-paid support options allow you
to choose a lower cost option and
create a technology support program
on a budget.
Download our
Customer Support Agreement for more details. |
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Overview of Support Rates
Pre-paid Agreements
Annual & Bulk Rate
Telephone System Only
2-hour Remote Support |
Additional Support Products
Loaner, Rental, & Development |
Customers under a current active "Support
Agreement" are eligible for free loaner
equipment when equipment goes bad and cannot
be repaired in a reasonable timeframe.
If needed CTintegrators rents PCs, Servers
and Phone Systems for failed units.
Requesting a Rental Agreement via eMail.
Visit rental options
for detailed information. |
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Vendor Support Websites
These are links to our top vendor support
websites. |
These links will
take you to the most relevant
webpage for support or downloads for
each vendor.
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ATI - Video |
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D-Link - Switches - routers |
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HP - Printers |
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Intel - Chips - Motherboards |
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LexMark - Printers |
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Microsoft - Software |
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NetGear - switches - routers |
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Plextor - DVD/CD |
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Seagate - Storage Drives |
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Sony - Notebooks -DVD/CD |
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Symantec - Backup - A/V |
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TrendMicro - Anti-Virus |
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Xerox - Printers |
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