Time and Materials support is an on-demand service for existing customers. Billed at standard rates for time and standard markup for parts and products.
Pre-paid support options allow you to choose a lower cost option and create a technology support program on a budget.
Download our "Full Services Agreement" for full IT support.
Download our "Remote Support Agreement" if no on-site is required or remote facility.
Download our "Letter of Engagement" to retain services on an as needed basis.
Customers under a current active "Services Agreement" are eligible for free loaner equipment when equipment goes bad and cannot be repaired in a reasonable timeframe. If needed CTIntegrators also rents PCs, Servers and Phone Systems for failed units.
Request a Rental Agreement
Our T&M flat rate is $185.00 per hour $250.00 minimum.
Remote Support Agreement flat rate is $160 per hour 1/2 hr. minimum
On-Site, after hours support incures a one-time additional fee of $150.00
$25 Trip charge per on-site visit over 15 miles to cover gas and parking
$40 applies for 16-45 miles, 1 hr. minimum charge.
$75.00 over 40 minutes or 45-75 miles, 1 hr. minimum charge.
$200.00 over 75 miles (maximum 120 miles) 2 hr. minimum charge.