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CTintegrators 
 PO Box 936
 Centreville, VA 20122
 Phone: 703.222.3200 
Upgrade to TeleVantage 6.1!

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TeleVantage 6.1


Hot new features!
  • Any remote phone can be TeleVantage phone
  • Advanced Voice Mail with Archiving
  • Drag & Drop phone numbers from other apps
  • Full Function Web Client
  • New Add-in Manager for custom apps
  • Larger Call Center Support & More Features
  • Support for lots of new Boards!

All New Call Center
 Thought you could never afford advanced call center functionality? Think again. With the introduction of TeleVantage 6.1, Vertical Communications now offers a comprehensive, professional call center features that were previously out of the reach of most small- to mid-sized businesses. The optional TeleVantage call center module gives you the tools to intelligently route calls to the right agent, track and report on call data, and effectively manage your operations. Now you can leverage your TeleVantage phone system and implement a powerful call center to drive revenues and deliver superior customer service.

 

Powerful Simplified Administration
TeleVantage 6.1 provides several new enhancements to make system administration easier than ever. With this release, you can now: 
  • Easily set up paging systems on any extension
  • Assign permissions to a group of people, and distribute administration to users such as call center supervisors as needed
  • Track customer or client calls by account code for billing purposes 
    Configure your own automatic route selection for cost savings 
  • View real-time performance stats such as number of active calls, total calls handled, etc.
Artisoft - Introduces TV 6.1

We are pleased to announce that Vertical Communications has released their latest version of TeleVantage 6.1, which adds powerful new features for enhanced call center functionality, easier system administration and increased productivity.

As you know, TeleVantage is not just another phone system. It’s a strategic asset that enables you to set yourself apart from the competition. With this new release, you can create even more powerful customer interactions, and respond to your customers quickly, easily, and with personal attention.

  • True Call Center functionality
  • Skills based routing
  • Quickly dial a number in your personal contacts list 
  • Format your TeleVantage desktop for the way you work 
  • View multiple panes at the same time, for example, your Call Monitor and Extensions directory 
  • Drag & drop a call to place a call, conference, or transfer
  • Share call monitors with other users or groups
  • Display your personal status in the extensions directory
  • Call all phones in a workgroup or department
  • Prompt callers to enter a callback number when leaving voice mail message
  • Bookmark voice messages at the important parts
  • Get screen pops and place calls using Office XP
  • Answer your phone hands-free 

 


How Much Is It?
TeleVantage 5.x users can upgrade for $95 per server plus $60 per license. (client, station, trunk)

Software Subscriptions are a great way to keep up to date. Available at $25 per license for Stations, Trunks, and Clients and $50 for Call Center and IP licenses.

TV3 & TV4 Program:
Through Sept. 20th 2004 Artisoft will package upgrade any 3.x or 4.x licenses and a one year subscription for $100 each!
A $25 to 100 savings!

How to Order
Download the Artisoft License Export Utility for Version 4 or Version 5 and copy it to a temp directory on your workstation. When run, it will extract all the license information from your server and save it to a TXT file on your desktop. 

Send that file as an email attachment to support@ctintegrators.com

Special Applications
Mid-sized businesses, Call  Centers, Help Desk, Application Service Providers. 

Functions include:
VoIP, IVR, Fax, Automatic Call Distribution (ACD), switching, e-commerce, voicemail, unified messaging, Customer Relationship Management (CRM) programs, and other open technology applications. 

Designed for Windows 2000, 2003 or XP operating systems.

CTintegrators
Voice: 703.222.3200
Fax: 703.968.6487
E-Mail: sales@ctintegrators.com