CT Support - Downloads

Quick Links

Telephony Links
Complete Systems
Phone Servers
Telephones
Accessories
 
CT Solutions
TeleVantage
Call Centers
Help Desk
VOIP
Unified Messaging
 
CT Support
FAQs
Knowledge Base
White Papers
TechFacts
Downloads
 
 
TV 6.1 Update Includes many fixes and patches for both Client and Server. Includes update for WinXP SP2 many VoIP enhancements and new Softphone.
Date: 12/22/04 - Size - 158MB - Ver. 2952
Intel 511FP2FR54 This driver release is available only from CTI support. This is only needed if  you are using VoIP or DI0408LSAR2 board and on some Windows 2003 installations.
Date: 01/07/05 - Size - 308MB - Ver. FR54
Microsoft CRM Microsoft CRM integration add-in. This free add-in allows TV 6.0 users to integrate TeleVantage with the CRM package.
Date: 08/20/04 - Size - 15MB - Ver. 1.0
TeleVantage 5.x Patches 
 
TeleVantage 4.x Patches 
 
 
Utilities
   
TV Backup  This download contains two script files, a command file and a schedule. Running the schedule file will automatically create nightly backups of the TeleVantage database and voice files. This version also created logs.
Date: 07/16/03 - Size 2.0KB
TV Backup2 This version creates separate daily database backups and synchronizes the voice files.
Date: 9/15/03 - Size: 1.4MB
Repair DB  
GetFocus This registry file corrects a setting in Windows 2000 that prevents the TV Client from popping to the front when a call comes in.
DCOM98 DCOM98 1.3 extends the support for Distributed Component Object Model (DCOM) for Microsoft Windows 98. (download from Microsoft)
OrphenVmail Clear out orphaned voice mail messages and save space & reduce backup sizes.
Cleanup Waves This freeware package automatically removes temporary wave files created by TeleVantage Voice Mail each time you login.
Dialogic Drivers This file satisfies Windows PnP requirement for drivers with Dialogic PCI cards. Unzip to c:\dialogic\drivers.
Forms
Laser Formatted
Deskjet Formatted
AAstra Templates
If you need to print new button labels for your AAstra phones use one of these templates. Change the text on the labels to fit your needs.
Letter Of Agency This is a release form that allows CTi to act on your behalf to make changes in Phone service.
   
   
   
Customize
Call Waiting Beep If you get a squawk and a beep with call waiting turned on, try this. First, turn off "Caller ID on Call Waiting". This will work for 90% of the problems. If not, this registry entry can be run on the server and can help reduce the pitch and duration of the tone.
   
   
   
   
 
   

 

 

 

 

Server Hot Patch

Notes

Includes many fixes and patches on the Server side.
Date: 04/28/03 - Size - 7MB - Ver. 1541