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TV 6.1 Update |
Includes many fixes and
patches for both Client and Server. Includes update for
WinXP SP2 many VoIP enhancements and new Softphone.
Date:
12/22/04 - Size - 158MB - Ver. 2952 |
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Intel 511FP2FR54 |
This driver
release is available only from CTI support. This is only
needed if you are using VoIP or
DI0408LSAR2 board and on some Windows 2003
installations.
Date:
01/07/05 - Size - 308MB - Ver. FR54 |
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Microsoft CRM |
Microsoft
CRM integration add-in. This free add-in allows TV 6.0
users to integrate TeleVantage with the CRM package.
Date:
08/20/04 - Size - 15MB - Ver. 1.0 |
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| TeleVantage 5.x
Patches |
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Server Hot Patch
Notes |
Includes many fixes and
patches on the Server side.
Date:
04/28/03 - Size - 7MB - Ver. 1541 |
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| TeleVantage 4.x
Patches |
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Dialogic
Update |
Patch for
loading more than 9 PCI Boards |
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Hot Patch 4.1.790
Request from Support
Notes |
This patch replaces the
client with a new install. Fixes problem where heavy
call loads may affect client response, such as in a busy
call center or operator station.
Date: 12/03/02 - Size - 30MB - Ver. 790 |
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Server
HotPatch
Notes |
Fixes ISDN/PRI shutdown and
hung trunks. Better overall T1 handling and other minor
fixes.
Date:
01/08/02 - Size -
5.3MB - Ver. 791 |
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4.1 Release |
This is a comprehensive
update and requires installation be done by
CTintegrators support.
Date:
8/07/02 - Size 67MB |
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| Utilities |
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TV
Backup |
This
download contains two script files, a command file and a
schedule. Running the schedule file will automatically
create nightly backups of the TeleVantage database and
voice files. This version also created logs.
Date: 07/16/03 - Size 2.0KB |
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TV Backup2 |
This version
creates separate daily database backups and synchronizes
the voice files.
Date: 9/15/03 - Size: 1.4MB |
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Repair DB |
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| GetFocus |
This
registry file corrects a setting in Windows 2000 that
prevents the TV Client from popping to the front when
a call comes in. |
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DCOM98 |
DCOM98 1.3
extends the support for Distributed Component Object
Model (DCOM) for Microsoft Windows 98. (download from
Microsoft) |
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OrphenVmail |
Clear out
orphaned voice mail messages and save space & reduce
backup sizes. |
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Cleanup Waves |
This
freeware package automatically removes temporary wave
files created by TeleVantage Voice Mail each time you
login. |
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Dialogic Drivers |
This file
satisfies Windows PnP requirement for drivers with
Dialogic PCI cards. Unzip to c:\dialogic\drivers. |
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| Forms |
Laser Formatted
Deskjet Formatted
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AAstra
Templates
If you need
to print new button labels for your AAstra phones use
one of these templates. Change the text on the labels to
fit your needs. |
| Letter
Of Agency |
This is a release form that allows CTi
to act on your behalf to make changes in Phone
service. |
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| Customize |
| Call
Waiting Beep |
If you get a
squawk and a beep with call waiting turned on, try
this. First, turn off "Caller ID on Call
Waiting". This will work for 90% of the problems.
If not, this registry entry can be run on the server
and can help reduce the pitch and duration of the tone. |
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